WHISTLE BLOWER POLICY/VIGIL MECHANISM POLICY

Whistle Blower Policy/Vigil Mechanism Policy

FAIR PRACTICES CODE

Fair Practices Code-English

FAIR PRACTICES CODE

Fair Practices Code - Hindi

CUSTOMER GRIEVANCE REDRESSAL PROCEDURE

Customer Grievance Redressal Procedure - English

CUSTOMER GRIEVANCE REDRESSAL PROCEDURE

Customer Grievance Redressal Procedure - Hindi

GRIEVANCE REDRESSAL - ESCALATION MATRIX

Grievance Redressal - Escalation matrix - English

GRIEVANCE REDRESSAL - ESCALATION MATRIX

Grievance Redressal - Escalation matrix - Hindi

DETAILS OF GRIEVANCE REDRESSAL OFFICER

Details of Grievance redressal officer - English

DETAILS OF GRIEVANCE REDRESSAL OFFICER

Details of Grievance redressal officer - Hindi

SCHEDULE OF CHARGES

Information on interest rates, common fees, charges and penalty

MITC

CODE OF CONDUCT FOR FIELD STAFF

English

KYC FORMS - INDIVIDUALS

INTERNAL GUIDELINES ON CORPORATE GOVERNANCE

Guidelines on Corporate Governance

POLICY FOR DETERMINING INTEREST RATES, PROCESSING AND OTHER CHARGES

CHARGES AND PRODUCT DETAILS 01-01-2019 GUJRAT AND ODISHA

CHARGES AND PRODUCT DETAILS 01-01-2019 MAHARASHTRA

Centrum Microcredit Limited
Other Centrum Group Companies